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Leaning in, thoughtfully: Inclusion as a leadership imperative

Leaning in, thoughtfully: Inclusion as a leadership imperative

As Pride Month approaches, it offers an opportunity to both celebrate progress and reflect on the role organizations play in shaping inclusive, respectful workplaces.

Recent data highlights why this matters. According to Statistics Canada, police-reported hate crimes reached 4,777 incidents in 2023—a 32% increase from the previous year and more than double the number reported in 2019. These incidents disproportionately affect racialized communities, religious groups, and 2SLGBTQI+ individuals.

As someone responsible for people and culture, these numbers are not abstract. They represent real people—colleagues, friends, clients—who are experiencing fear, exclusion, and harm. They shape the realities employees bring with them into the workplace every day—and they reinforce why organizations have a meaningful role to play in fostering environments where people feel safe, respected, and able to contribute fully. This is why this conversation belongs within organizations, not outside of them.

Inclusion and performance go hand in hand

Inclusion is often discussed in terms of values, and rightly so. But it is also closely linked to how organizations perform. A 2023 report from McKinsey & Company shows that organizations with more diverse leadership teams are up to 39% more likely to outperform their peers financially. Inclusive environments also support stronger engagement, better decision-making, and greater innovation, all of which are critical in today’s business landscape.

Just as importantly, employee expectations continue to evolve. People are increasingly looking for workplaces where they feel a sense of belonging and alignment with organizational culture. Meeting those expectations is key to attracting and retaining talent.

A moment to stay focused

In a complex and, at times, polarized environment, organizations may be reassessing how they approach diversity and inclusion. This is understandable. But it is also a moment to remain thoughtful and deliberate, rather than reactive.

Inclusion does not need to be performative to be impactful. In many cases, the most meaningful progress happens through consistent, everyday actions such as how leaders show up, how decisions are made, and how organizations create space for different perspectives. Maintaining that focus helps ensure inclusion remains embedded in culture and operations over the long term.

Pride, partnership, and community

Pride Month is both a celebration and a reminder of the importance of continued progress for 2SLGBTQI+ communities.

At NATIONAL, we have long supported inclusion in ways that are both internal and community focused. Our partnership with organizations such as Sherbourne Health is one example. Their work provides essential programs and services for marginalized communities, and initiatives like ICONIC: The Big Fun Party bring visibility, connection, and support to that mission. These partnerships reflect a broader belief: that organizations can contribute meaningfully by supporting the communities they are part of.

Moving forward with intention

Inclusion is not a one-time initiative; it is an ongoing commitment that evolves alongside the workplace and society.

As we mark Pride Month, it is an opportunity to reaffirm that commitment in a way that is thoughtful, consistent, and grounded in both values and business priorities. By doing so, organizations can create environments where people feel they belong—and where they are empowered to do their best work.

And ultimately, that benefits not only individuals, but organizations and communities alike.

Looking to build more inclusive, purpose-driven communications and engagement strategies? NATIONAL can help your organization turn values into meaningful action. Connect with our team.