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White Swan: The Crisis Podcast logo

A crisis can come in many forms. But whatever it looks like, one thing is certain: businesses need to be prepared. White Swan: The Crisis Podcast showcases host Gavin Megaw and guest Gary Cleland, both of Hanover Communications, our sister company in the United Kingdom, and Karen White of our Halifax office to talk with a special guest to look at crises from all angles to explain how senior business leaders stay on top of things during those tense, headline-making moments.

Each episode of White Swan features an in-depth conversation with a senior figure from the world of business, who tells us about their crisis experiences and gives you the lessons you need to hear.

In episode 6, Gavin Megaw speaks with Dr. Jessica Barker, co-founder and co-CEO of cybersecurity agency Cygenta. Jessica is a respected leader on the human side of cybersecurity, and a go-to expert on the growing threat that every business faces from cyber-attacks.

Jessica has been named one of the top 20 most influential women in cybersecurity in the UK and awarded as one of the UK’s Tech Women 50 in 2017. She is the Chair of ClubCISO.

Gavin and Jessica have a fascinating conversation about the importance of understanding human behaviour when you’re faced with a technological crisis. Behind every cybersecurity issue is a system that was built by a human: but blaming the end user is entirely the wrong thing to do. Training, and systems that don’t understand how humans behave and react are crucial.

Why do cyber attacks happen? How can you learn about the threats you might face? How should you assemble a team ahead of any potential disruption to deal with them? And why might it actually be better to leave a cybersecurity crisis running than trying to stop it immediately?