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Learning by listening

NATIONAL helps you facilitate the conversations you need to have to earn and protect your license to operate.

Canada is in the midst of a global trust crisis. In the 21st century it is difficult to expect citizens to believe that decision-making should remain in the hands of the few, when those decisions stand to impact so many.

Both public and private sector organizations are grappling with this change. Some organizations see this as a significant challenge, but at NATIONAL, we see it as an opportunity.

NATIONAL helps you raise the bar for your community engagement efforts. We take you into communities across Canada, to listen and learn from all sides of the issues important to you and each of them.

Our conversations lead to better informed decisions, and the transparency of the process engenders community goodwill and trust.

Featured case study
NB Power

Dammed if we don’t: Engaging the public about the future of the Mactaquac Dam

As time was running out for the Mactaquac Dam, its owner knew that potential solutions would cost billions. NB Power turned to NATIONAL to develop a values-based engagement plan that has established a new benchmark for how the utility involves its customers in decision-making.

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